Frequently asked questions
Here are answers to our clients’ most popular questions – if you’d like any more information, just ask!
What Services Do You Offer?
Website Copywriting & SEO Audit – We deliver dynamic and engaging copy on the front-end of your site and an SEO tune-up on the back-end.
Blog Management – Our editorial team will create and schedule regular SEO-charged articles for your blog, giving you a platform on which to communicate with your audience and improve your search engine ranking.
Social Media Management – Our social team will create a monthly content calendar for you to approve, perform community management and run boosted posts & targeted ad campaigns.
Newsletters – We’ll update your followership with news, offers and advice with a regular newsletter that links to your blog.
Why Do I Need These Services?
Whether you’re an e-commerce business, service provider, brand or product, if your company has any sort of online presence then communicating effectively with your audience/customers is crucial to success. The best way to do this is via quality blog content, regular newsletters and daily social media engagement.
However, you probably don’t have the time or inclination to spend hours crafting the perfect blog post, growing your Facebook followership or writing newsletters – so let us do it for you!
We offer an integrated service, which means that you won’t have to hire and manage separate freelancers to complete various aspects of your content, social and SEO needs. Everything is under one roof and all aspects are overseen by your own dedicated Account Director.
What Type Of Industries Do You Cover?
Over the years we’ve written about healthcare, medicine, tech, NFTs, food, travel, fashion, finance, software, business, apps, fitness, entertainment and much, much more. As you can tell, we LOVE learning about new topics so reach out and if we don’t already have an expert writer in your specific niche, we’ll go out and hire one.
Where Can I See Examples Of PepperStorm’s Work & Results?
We don’t like to brag…but we also acknowledge that you might want to see evidence of past success before signing on the dotted line.
You can check out a selection of our current and previous clients as well as several testimonials on our Case Studies page.
If you’d like more details, just shoot over an email and we’ll send over links to previous work, case studies, testimonials, etc. relevant to your business/industry and can jump on a call to talk through any queries.
How Much Do Pepperstorm’s Services Cost?
We tailor our packages to each individual client and put a heavy emphasis on delivering true value. Every client will get their own dedicated Account Manager who can field their questions and liaise between you and the editorial & social teams.
We’re a big believer in getting what you pay for, so while our prices are competitive they’re certainly not bargain basement – this allows us room to overdeliver whenever possible.
To receive a quote, just get in touch.
Where Is Pepperstorm Based?
Although we’re a UK-registered business, our offices are global and every team member has the ability to work remotely – so wherever we are in the world, they’ll be someone to take your call.
Do You Charge In Dollars, Euro, Pound...Or Bitcoin?
Short answer: All of them! (Well, not Bitcoin…yet). We use Wise, Stripe & Revolut to accept international bank transfers and card payments. So no matter what your local currency is, you’ll be able to make your payment with no additional charges.
How Involved Will I Be?
It’s up to you!
Generally speaking, we have a close working relationship with a client in the first month to make sure that we’re writing in their desired brand voice and then they can have a lighter touch moving forward.
We aim to reach a point at which you can simply outsource everything regarding editorial, social, newsletters and SEO to us, leaving you completely free to manage and grow your business.
What’s Your Onboarding Process?
Let’s get this party started 🙂
We’ll send over a Client Brand Sheet that tells us all the necessary information about your business along with what you want to achieve with Pepperstorm’s services.
Depending on what you prefer, you can either chat over email or on a call and once you’ve dotted the i’s and crossed the t’s, David will link you with the necessary team members who will work with you to achieve your desired tone and brand voice.
We’ll send over blog templates, social content calendars and newsletter drafts for your approval and assimilate any feedback until we have a perfect version of what you want to say and how you want to say it. For the first month, we won’t post anything until we get your approval – then you can decide on how involved you want to be moving forward.
* While we’re happy to take on short-term clients, we prefer building relationships that last for years, so we value trust, communication and quality above all else. If you grow, we grow – that’s why we’ll ALWAYS go the extra mile to ensure that you are not only satisfied but downright thrilled with our services.
What's With The Name 'Pepperstorm'?!
Ah, if we had a penny…
The name is the result of a late-night wine-fuelled brainstorming session back in 2015. We could go into the imagery of adding spice, improving flavour, whipping up an excited frenzy, the dual plosives of ‘pepper’ and the violent glottal-stopped dynamism of ‘storm’…
But instead, just say ‘Pepperstorm’ out loud right now. Sounds kinda cool, right?!?!
Not our words...
Ashleigh Haase
Right from the initial email David was so friendly and informative.
I feel confident that my site has been improved drastically because of PepperStorm and I am excited to continue my working relationship with them on future posts and updates.
Highly recommend!
emble
David and the PepperStorm crew have been unreal – I have never had such an easy collaboration and worthwhile investment in outsourcing.
I’ve loved the process so much and will continue having PepperStorm write blog posts for us as we are seeing the results already and have had so many compliments on our copy. Absolutely bloody brilliant!
Braemar
CRINNAC
I enjoyed working with David, Mel and others at PepperStorm.
They were easy to work with, passionate about their work, responsive with a good attention to details.
They patiently listened to my messy mind and delivered what exactly I wanted or even better.
Rexvil
Dave & Mel were absolutely fantastic to work with!
They really took the time to understand our voice and brand and put together a beautiful set of copy for our website and a lovely set of listicles for our blog.
The results have been really positive and it's great to see some first page results. Thanks so much guys, looking forward to getting my next batch done shortly!
BUCKiTDREAM
PepperStorm have been important to BUCKiTDREAM as we develop our dream content.
David and his team are terrific to work with.
Necker Cup
It’s been a pleasure to work with PepperStorm Media.
Always on point, polite and attending to all detail.
Would recommend to people looking for a go-to social media plan.
Jodie Clifford
Thank you so much again for all your hard work, look forward to working with you guys again for some more posts a little down the track!
FYI – The work that you guys have done to my site (SEO audit and published blog posts) has already pushed my google ranking way up for certain key phrases so I’m thrilled!
Thanks!
FLOX Botanical
It has been an absolute pleasure working with PepperStorm.
David is extremely proficient in what he does and is extremely responsive. All of my website’s needs were taken care of from content creation to SEO.
I highly recommend this company and can’t wait to use them again in the near future. Thank you David!
Breezy Photography
These guys are simply phenomenal.
They are organized, detail-oriented, adaptable to your needs and wants, they offer thorough and helpful advice, not to mention they are incredibly down-to-earth and friendly.
I wanna give a huge shoutout to David and Mel - both of these superstars and the rest of their team take your business to the next level!
Keri Tan
PepperStorm and Team (Dave & Mel) are one of the most professional and friendly companies I’ve ever worked with. They not only captured my voice so well in writing, but also delivered such great content and collaborated with me until I was beyond satisfied with the results.
They are an absolute dream to work with and I will definitely be coming back as a returned customer for years to come! Go with PepperStorm – you will not be disappointed!
Infectolab Americas
PepperStorm Media has never failed to impress - they've grown our social media followers on a constant basis and produced fantastic and well-researched SEO blog articles & newsletters. Most importantly they are fun and wonderful people to work with.
I can highly recommend David and his team to anyone looking for a great media agency who care about their clients and help them get to the next level!
Marisa Farrell
Biggest thanks to the amazing team at Pepperstorm.
You were able to transform the brand concept I had struggled to put into words, into a succinct, sentimental and magical piece of copy that I truly love.
Thank you!
Joel & Bonita Photography
110% recommend PepperStorm!
They were so easy to work with. Very professional and had nice quick communication.
PepperStorm were so great and didn’t mind us working through the drafts at our own pace. Really appreciated that! Now can’t wait for them to write some blogs for us next. Thanks so much guys!
Pepperstorm Blog
Wanna go it alone? Read our blog for free tips, tricks & advice on how to lift your copy, SEO & social game.

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